We proudly ship with the following reputable companies:
Where We Ship
We ship to the contiguous 48 US states only. We do not ship to Alaska, Hawaii, US territories, or outside the United States.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses. Please make sure your shipping information is accurate at checkout — we are not responsible for losses caused by incorrect address information, including missing parcels, damage, or delays.
Free Shipping
Orders over $250 ship free to the contiguous United States, with one exception: heavy and oversized items that must travel by freight.
Freight Delivery
Generators and solar systems above a certain weight cannot ship by standard parcel carriers — they move by LTL freight on a pallet. These items carry a flat delivery charge, and residential liftgate service is always included. The truck lowers the crate to the ground for you. You do not need a loading dock or a forklift, and there is no liftgate option to add — it is already part of the rate.
| Item type | Delivery charge |
|---|---|
| Portable generators (Cummins Onan, Simpson, PowerSmart) | $159 |
| Mid-weight portable generators, 150–199 lbs | $199 |
| Heavy portable generators and solar kits, 200 lbs and up | $299 |
| Home standby generators | $299 |
The exact delivery charge for your item is shown on the product page and again at checkout before you pay. Commercial generators are quoted individually — request a quote on the product page and a specialist will price the unit and the freight together.
Receiving a Freight Delivery — Please Read
The freight carrier will call you to schedule a delivery appointment. When the truck arrives:
- Inspect the crate before you sign. Walk around it and look for crushed corners, punctures, tilting, or torn shrink wrap.
- Note any damage on the delivery receipt before the driver leaves. This is the single most important step. Once you sign a clean delivery receipt, the carrier can deny a damage claim.
- If the damage looks severe, you may refuse the shipment outright. Contact us right away and we will arrange a replacement.
- Take photos of anything that looks wrong, including the packaging.
Report any damage to us within 48 hours of delivery so we can act on it while the claim is still open.
Order Confirmation
You will receive an order confirmation email as soon as you place your order. This means we have received it and pre-authorized your card. We then confirm stock and availability with our supplier. If your item is on backorder or unavailable, we will void the pre-authorization and contact you by email.
Order Processing
Orders placed before 3 PM ET are processed the same business day. Processing means your order is confirmed and released to the warehouse — it does not mean the item has shipped that day.
Shipping Times
Once processed, orders typically ship within 2 to 5 business days. Transit time after that is usually 3 to 7 days depending on how far you are from the warehouse the item ships from. Not all items ship from the same location — different brands ship from different warehouses across the US.
You will receive shipping confirmation and tracking within 24 hours of your order leaving the warehouse. If you have not heard from us within four business days, email info@mightygenerators.com and we will chase it down.
Home standby and commercial generators ship direct from the manufacturer and have longer lead times, which are shown on the product page.
Canceling an Order
You may cancel for a full refund within 24 hours of placing your order. After that, if the item has not yet shipped we can often still cancel it — contact us at info@mightygenerators.com or call and we will check.
Questions
Email info@mightygenerators.com or see our Return and Exchange Policy.